General Terms and Conditions of the company Ashish Chand Rajwar, 3dprintsandart
§1 Validity towards businesses and definitions of terms
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession (§ 13 BGB).
§2 Conclusion of a contract, storage of the contract text
(1) The following provisions on the conclusion of a contract apply to orders placed via our online store https://3dprintsandart.com/
(2) If the contract is concluded, the contract is concluded with
Ashish Chand Rajwar, 3dprintsandart
Ashish Chand Rajwar
Görlitzer Straße 22
D-01099 Dresden
is concluded.
(3) The presentation of the goods in our Internet store does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
The offer is accepted in writing or in text form or by sending the ordered goods within one week. If this period expires without result, the offer shall be deemed to have been rejected.
(4) Upon receipt of an order in our online store, the following regulations apply: The consumer submits a binding contract offer by successfully completing the order procedure provided in our Internet store.
The order is placed in the following steps:
1) Selection of the desired goods
2) Confirm by clicking on the “Order” button
3) Check the details in the shopping cart
4) Click on the “Checkout” button
5) Re-check or correct the data entered.
6) Binding submission of the order by clicking on the button “order for a fee” or “buy”
Before submitting the binding order, the consumer can return to the website on which the customer’s details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the “Back” button contained in the Internet browser used by him after checking his details. We confirm receipt of the order immediately by means of an automatically generated e-mail (confirmation of receipt) in case of non-personalized products. This does not constitute acceptance of the offer. The offer is accepted in writing, in text form or by sending the ordered goods within 15 working days. In case of personalized products, printing or design services, an automatically generated e-mail only constitutes the receipt of the requested product(s), not acceptance of the requests.
(5) Storage of the contract text for orders via our Internet store: We will send you the order data by e-mail. You can view the GTC at any time at https://3dprintsandart.com/. For security reasons, your order data is no longer accessible via the Internet.
§3 Prices, shipping costs, payment, due date
(1) The prices quoted include price components. Any shipping costs are added.
(2) The consumer has the option of paying by credit card (Visa, Mastercard, American Express).
§4 Personalized products/Custom-made products
By ordering the personalized products you also accept the terms and conditions applicable to such products provided by us. These terms and conditions include specific conditions included in our data privacy policy.
Photographs and/or videos may be needed for personalized/custom-made products. It is your responsibility to send us only pictures that you own. Sending us other people’s property will breach the data privacy policy that you agreed. Any violations regarding damage to other third party’s privacy rights is solely your legal responsibility. We only act as a printing service in the situations like forementioned situations. We may use third party softwares to process your data (photographs or videos etc.) which are mentioned in our data privacy policy. These third party companies data privacy policies apply here. In case, you do not prefer your data stored with these third party softwares, you may chose to do so. However, any lack of quality of the product due to this choice is solely your responsibility.
§5 Delivery
(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for dispatch immediately. Delivery will be made within 15 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline shall end on the next working day.
(2) The risk of accidental loss and accidental deterioration of the item sold shall not pass to the buyer until the item is handed over to the buyer, even in the case of sale by dispatch.
§6 Retention of title
We reserve title to the goods until the purchase price has been paid in full.
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§7 Right of withdrawal of the customer as a consumer:
Right of withdrawal for consumers
Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:
Cancellation policy/Right of withdrawal
You have the right to withdraw from this contract within 14 days or before the product is shipped without giving any reason in the case of non-personalized products. In the case of personalized products (custom-made products), you have the right to withdraw from this contract within 24 hours or before the product is shipped without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must contact us at
Ashish Chand Rajwar, 3dprintsandart
Ashish Chand Rajwar
Görlitzer Straße 22
D-01099 Dresden
E-Mail: 3dprintsandart@gmail.com
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.
Consequences of withdrawal
If the right of withdrawal is fulfilled (within the above mentioned time-frame) and if you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 21 working days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
We may refuse repayment if the right to withdrawal is not met.We do not accept return of products of any kind. In case of item defects upon shipment, if the customer provides clear photograph/video proof of the defect within 48 hours of the delivery, we shall issue a new product (free of charge) upon confirmation of defect.
End of the withdrawal policy
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§8 Withdrawal form
Sample withdrawal form
(If you wish to withdraw from the contract, please fill out this form and send it back to us).
To :
Ashish Chand Rajwar, 3dprintsandart
Ashish Chand Rajwar
Görlitzer Straße 22
D-01099 Dresden
E-Mail: 3dprintsandart@gmail.com
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_____________________________________________________
Ordered on (*)/received on (*)
__________________
Name of the consumer(s)
_____________________________________________________
Address of the consumer(s)
_____________________________________________________
Signature of the consumer(s) (only for notification on paper)
__________________
Date
__________________
(*) Delete as appropriate.
§9 Warranty
The statutory warranty regulations apply.
§ 10 Contract language
The contract language is exclusively German.
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§11 Customer service
Our customer service for questions, complaints and objections is available on weekdays from 9:30 a.m. to 4:30 p.m. at
E-Mail: 3dprintsandart@gmail.com
at your disposal.
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