Job Description

Microsoft AI Monetization is a customer-first organization dedicated to building the next generation of AI-powered products that serve our customers' business goals. Our Design, Research, and Content Design team is a creative community on a mission to create and deliver holistic experiences for Advertisers, Publishers, Sellers, and Consumers. By leveraging our deep understanding of our customers and our business acumen, we are driving the future of advertising and monetization in the era of AI. Our diverse team works collaboratively to develop products and ideas which impact billions of customers worldwide.    We're a friendly, diverse, and fast-moving creative team, supporting one another to do the best work of our lives. We are always looking to break new ground with an unshakeable dedication to the customer. We are proud of what we build, and how we build it. We prioritize quality, meaningful innovation and polish, and always root our decisions in research and evidence. We ship regularly, so your work will have real and immediate impact.    Sound exciting? Read on.   We are looking for a **Senior Content Designer** to join our MAI Monetization Content Design team, which is focused on supporting the current and future monetization experiences for our Microsoft Copilot, Inventory, Advertiser, Platform, and Publisher teams. Your work will be at the heart of change within the advertising industry.  **Our Core Values** + We only deliver category-defining products that delight with their ease of use, guaranteed reliability, and beautiful, coherent design. + We don't overcomplicate. Less is more, always. + Safety & Security. The highest standards of security, safety, and responsibility are non-negotiable across all our business areas. + We pay close attention to signals and aren't afraid to change course when data and our experience tells us to. + Kindness is at the heart of our org and how we conduct ourselves. We care for, support, and respect one another, beginning again and learning every day. As a Senior Content Designer, you'll shape the future of monetization experiences across Microsoft's AI-powered platforms through strategic thinking, craft excellence, and deep collaboration. You'll define and deliver content strategies that translate complex business goals and customer needs into intuitive, engaging product experiences. Working across multiple product areas, you'll partner with designers, engineers, researchers, and product managers to drive clarity, consistency, and innovation. This is a hands-on role where you'll lead by concepting, writing, structuring, and refining content that guides customers through powerful, scalable experiences. You'll also mentor others, advocate for inclusive and accessible design, and help evolve our content design discipline. **What You'll Bring: ** + A solid commitment to clarity, quality, and customer empathy. + Experience designing content for digital products in cross-functional, agile environments. + Expertise in writing and editing for product experiences, including prompting for large language models (LLMs), with a focus on clarity, brevity, and user intent. + Ability to shape content strategy and apply user-centered design principles to solve complex problems. + Familiarity with interface design, usability testing, systems thinking, and accessibility standards. + Comfort working within content frameworks, style guides, and design systems. + Excellent communication and collaboration skills across disciplines. + A proactive, adaptable mindset and a passion for continuous learning. + Curiosity about how AI is transforming digital experiences and a desire to experiment with emerging formats. **_This role is a hybrid position, onsite 4x a week in Redmond, WA or Mountain View, CA only._** **Responsibilities** + Translate business goals, customer needs, and technical constraints into meaningful, intuitive product experiences. + Drive content strategy across multiple monetization products, influencing product planning and prioritization. + Create and optimize information architecture, taxonomies, navigation, and messaging hierarchies for coherent task completion. + Combine UX thinking with design execution to produce usable, elegant interfaces. + Lead terminology decision-making and advocate for clear, concise, and purposeful language aligned with Microsoft's voice and style. + Develop and synthesize customer insights, comparing qualitative and quantitative data to identify larger issues and opportunities. + Use digital and physical tools to prototype and demonstrate design concepts to stakeholders and for research. + Create and extend design system patterns, brand voice principles, and style guides across product areas. + Help others use the design system and drive consistency within and across teams. + Apply marketing strategy to define product positioning, messaging direction, and creative execution guidance. + Facilitate brainstorming sessions and workshops to answer business questions through design thinking, rapid prototyping, and testing ideas. + Persuade and sell work effectively in all contexts to amplify team capabilities and broaden the impact of content design. + Present and adapt ideas at all stages of the content design process for different audiences. **Qualifications** **Required Qualifications:** + Master's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 2+ years experience working in product or service design + OR Bachelor's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 3+ years experience working in product or service design, copywriting, technical writing, writing (e.g. for marketing, advertising, e-commerce), brand design, or brand marketing + OR equivalent experience + Experience strategizing and designing the experience of products. **Preferred Qualifications:** + Solid portfolio demonstrating high craft, strategic thinking, and impact across multiple product areas. (please provide password if applicable) + Experience with prototyping tools and design systems. + Proven track record of designing and delivering content strategies for complex, large-scale products. + Experience mentoring peers and contributing to the growth of a content design discipline. + Ability to advocate for design thinking and influence outcomes in fast-paced, ambiguous environments. + Deep understanding of customer-centered design, UX writing, and information architecture. + Ability to synthesize research and data into actionable content strategies. Content Design IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: Microsoft will accept applications for the role until November 10th, 2025. \#MicrosoftAI #MAI #MAIMonetization #contentdesign Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

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